Archive for June, 2005

Text of speech by the archbishop

Posted Sunday, June 19th, 2005

Here is a link to the full text of the speech last week by the Archbishop of Canterbury referenced below. It’s a good read and worthy of our attention.

The Media: Public Interest and Common Good

Here’s the last paragraph:

A flourishing, morally credible media is a vital component in the maintenance of genuinely public talk, argument about common good. Such talk is not in rich supply just now, and it is only fair to ask what share of responsibility the media has for this. But it is not fair to treat media as a scapegoat. The relation with the wider society is mutual; societies to some extent have the media they deserve and license. Can a more realistic, less fevered, more modestly provisional journalistic practice recover a sense of how to nurture public conversation in a mature democracy – even of a truth that sets people free?
And the people said, “Amen.”

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The quandary of journalism education

Posted Sunday, June 19th, 2005

One of the biggest complaints I had in the latter stages of my career as a TV news director was that the young people coming out of the country’s J-schools knew a lot about journalism but little about life. At core, I’ve always believed that a journalist is an observer of life, and that has little to do with the mechanics of the trade. Hence, most of these young people knew how to “be on camera” but couldn’t name their own congressman, much less “find” a story or tell me what made some things important and others not.

This made no sense to me.

Ray Boyer of the MacArthur Foundation noted at the journalism “think tank” last week at Ball State University that journalism education is reaching the point of MBA programs in terms of student expectation upon entry. To paraphrase Ray, students used to come to J-school for a degree in journalism, but now they’re coming in expecting a job. The question to me is who’s creating that expectation?

I’ve heard the lament about the quality of those entering the field many times from news managers, both in broadcast and in print, so I was happy to hear people talk about it in Muncie. During the Friday afternoon session, we broke off into smaller groups to discuss ways journalism could better serve communities. This was designed to bring us around to the types of things we need to be teaching in our schools (something I’m not sure it accomplished). There were two themes that I heard that were encouraging.

One, nobody mentioned the mechanics of journalism, other than to say that technology was changing things. There were a lot of ideas, however, about things journalists need to be taught, including how faith helps define “community” and how the sub-cultures of America really live. This was encouraging.

Secondly, several people mentioned that we ought to drop the distinction between print, broadcast and new media journalism, and instead, just offer journalism all by itself. This flows from the first observation, because by reducing the instruction on the mechanics of the trade, it might help better prepare people for the job of observing life.

I’ve now had the opportunity to participate in blogger meet-ups in two cities, and one thing I always come away with is amazement at the quality of people “out there” doing the blogging thing. Bright, articulate, filled with passion, and curious about life — just the kind of person you’d like to have in your newsroom. Few have been through J-schools, however, and perhaps that’s a good thing. And it helps explain — at an intuitive level — why people are increasingly drawn to the views and observations of the blogosphere.

This idea about transforming journalism education is vastly more important than you might think. It could be we’ve been educating the life right out of our students. Journalism isn’t an elite, big-bucks profession, folks; it’s a trade, the tools of which are becoming increasingly simple and easy-to-use. A trade requires an apprenticeship, not a degree, and journalism badly needs people with a passion for life and how things work.

The elitism supported by institutional America is what’s being challenged these days, and I was honored to be a part of a discussion about it in the middle of a great campus. If there’s one thing institutions “get,” it is self-preservation, and in today’s bottom-up world, that means challenging the basic assumptions that anchor us to the fruit of our modernist culture. Whether universities can do this is problematic, but there really is no better place to start.

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Student to panel: “What’s in it for me?”

Posted Saturday, June 18th, 2005

The journalism think tank at Ball State University began with demographer Hazel Reinhardt’s marvelous presentation on the “Perfect Storm” of demographic and technological changes occurring in our culture that pose significant challenges to professional journalism. She painted a scientific portrait of the shifting sands beneath us and pointed to handwriting on the wall that signified only one thing — change.

The session was put together by Ball State University’s Department of Journalism and was designed to come up with new ideas about teaching journalism in the wake of Ms. Reinhardt’s storm. We also talked about teaching mid-career journalists new skills. The think tank ended with an admission by the organizer, Mike Smith of Northwestern’s Media Management Center, that continuing the discussion might be better at this point than publishing a paper.

To be sure, this is a vastly complex matter, but I came away even more convinced that the mainstream press is in deep trouble and that fixing the problem is going to take more than thinking and talking and educating. There were two highlights for me. Near the end, we were talking about the idea of inviting mid-career journalists to the University for mentor/protégé sessions where students would be the mentors. It was felt that this might be a good way to bring experienced journalists — many of whom feel left behind — up to speed on new technologies and ways of thinking.

A very bright student present raised his hand and asked, “Why would I want to do that, when I’m essentially competing with these people for jobs?” Brilliant. Ouch!

This statement essentially said it all. It evidenced Hazel’s storm and the challenges to the mainstream, but it helped amplify a statement by Craig Newmark of Craigslist fame, who joined us via a live broadband stream (Oh my God, what’s that?). Craig pointed out that the citizens media or personal media revolution will leap forward in the next year or 18 months, because venture capitalists with lots of money have their eye on it and are putting money on the table.

I’m not sure the group fully appreciated what this means, that the competition for advertising dollars is about to get another serious player, and as Bob Papper, a smart former TV news guy and current professor of journalism at Ball State, noted early in the session (and I think it’s the quote of the whole thing):

Television didn’t kill magazines, because they took their readers; they killed magazines, because they took their advertising.
There was also a point at which I apparently offended one or more people in the room with my references to postmodernism and especially as it relates to the sticky notion of expertise and “reliable points of reference.” This, too, evidenced the perfect storm, because younger people tend to be more postmodern than their elders, and it doesn’t matter what I think or anybody in the room thought.

The matter of hierarchically-determined licenses and “position” will be one of the most gut-wrenching battles we face, as the world moves farther down the postmodern path. Obviously, this does not sit well with the status quo, and I would add that I’m only a messenger on this. There is no requirement that you accept any of it, but it is my experience and observation that the higher one ascends society’s pedestals, the less open-minded one becomes. In my belief, that is the most dangerous issue facing the professional journalism community.

The perfect storm cannot be stopped, according to Ms. Reinhardt. I would add that it’s not a slow-moving storm either, and it’s already upon us.

AFTERTHOUGHTS:
Ball State is a lovely campus and a University with an outstanding J-school, both in terms of quality of faculty and staff and in facilities.

I-65 between Indianapolis and Louisville is an awful stretch of road to be traveling on a Friday evening. Also, Indiana drivers seem to enjoy driving the speed limit in the passing lane. Ack!

I’ll have more to say about Hazel’s storm, including some of her slides, in subsequent posts. I also plan to offer an entry with some of the ideas we discussed.

For future events of this type, the University might consider providing a Website with purpose and attendees ahead of time, so that bloggers might be able to link to it prior to the event. This will raise its visibility manyfold.

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Quote of the week

Posted Thursday, June 16th, 2005

Before I get on the road to Ball State, I wanted to leave you with this great quote from David Weinberger’s blog. He’s been in Europe and stopped by the BBC.

The Beeb is making a serious effort to serve its constituency by moving beyond the traditional broadcasting model. Wherever it can, it’s using the digitizing of content to give control back to their audience: Control over the when, what and where of listening/watching (on-demand, interactive, on multiple devices)and control over what you can do with their content (remix it, redistribute it non-comercially). Rather than feeling beleaguered the way so many big media companies do when they look out over the Internet sea, the BBC-ers use words like “liberated.” Invigorating, to say the least.
This is outstanding advice in today’s changing marketplace.

Here’s more advice from Jeff Jarvis on pioneering efforts by the BBC, including an online course on how to shoot good video.

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The Archbishop calls for media self-examination

Posted Wednesday, June 15th, 2005

I’m heading northward tomorrow to participate in a gathering of media folks and academics at Ball State University. We’re talking about the future of journalism and how to teach it to tomorrow’s students. It’ll be left-brain city, but I’m really looking forward to it. Every group like this needs at least one antagonist.

On the eve of this event comes a rather amazing speech from the Archbishop of Canterbury. I’ve asked for a copy of the entire speech, but excerpts from The Guardian suggest it is a biting challenge to the news media in the wake of the Michael Jackson verdict. Here’s the lead paragraph:

The Archbishop of Canterbury Rowan Williams will tonight launch an attack on the media, berating the “adversarial and suspicious” nature of modern journalism, which he says holds people “guilty until proved innocent”.
To that, I give a hearty Amen!

The archbishop is calling for a far-reaching reassessment of the press and notes that trust of the media is at “embarrassingly low levels.” But his greatest concern is what a suspicious press is doing to the culture.

High levels of adversarial and suspicious probing send the clear message that any kind of concealment is guilty until proved innocent. That is a case that needs more than just assumptions to be morally persuasive.
Jeff Jarvis thinks the archbishop has a point, and I couldn’t agree more. He notes that the line between watch dogging and the relentless overkill we seem to have today is celebrity.
The cliche is true: The watchdog role of the press is a vital check on the powerful in a democracy. But does every investigation serve the public interest or is it a gotcha moment that serves the ego of the reporter and his institution? Is it good to bring down the powerful or does the constant dogging of the powerful only divide us and sour us? Is it better to trap a lying politician or to bang the heads of our leaders to make them stop yelling at each other — on our cue — and start working together to make them fix health care?
This is great food for thought for the conference in Muncie, and it will be fascinating to observe my fellow attendees’ responses. I’ll be back Saturday and have something to say then.

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Helping the Chinese government (and making $$ to boot!)

Posted Tuesday, June 14th, 2005

Staci Kramer at Paid Content is one of many writing this week about how U.S. giants like Microsoft, Google and Yahoo! are helping facilitate Chinese censorship of the Web. This is a sad happening that we all need to be talking about, for by helping the Chinese government create blocks in the free flow of information, we’re just looking the other way until it happens to us.

Rebecca MacMillon, who has dedicated her recent life to human rights and specifically the worthwhile Global Voices project, sees through what these companies are doing. She worked nine years in a row as a journalist in China and knows the government well.

The issue is whether Microsoft should be collaborating with the Chinese regime as it builds an increasingly sophisticated system of Internet censorship and control. Declining to collaborate with this system is not “forcing the Chinese into a position they don’t believe in.” Declining to collaborate would be the only way to show that your stated belief in free speech is more than…empty words. If you believe that Chinese people deserve the same respect as Americans, then please put your money where your mouth is.

But let’s not single out Microsoft for trashing on this point…China’s filtering, censorship, and surveillance systems wouldn’t be what they are today without lots of help from a number of North American technology companies.

In the name of free enterprise, Americans so far have acquiesced in U.S. companies’ collaboration in the building and reinforcement of the Great Chinese Firewall. The Global Internet Freedom Act is being revived again in congress; but while the Act would allocate money to develop censorship-busting technologies, it makes zero mention of the U.S. companies whose technologies and software services are helping to strengthen this very censorship.

…I can tell you one more thing about the Chinese. They hear what you say, then they watch how you do business. From there, it’s pretty easy to figure out what your real values are.

I don’t trust anybody in this situation, least of all the bullshit we hear from our government. Want to stop a revolution? Control the mechanism through which it’s growing. You think I’m the only person to think of that?

These corporations are innovating in areas they ought not to be playing. The moral issues aside, we owe it to the belief in our own freedoms to not do business this way.

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The summer TV season

Posted Tuesday, June 14th, 2005

We watched “The Closer” last night on TNT and came way extremely satisfied. The show is another example of the coming of age of Cable Television, and I enjoy the growing quality and variety of original programming on cable during the summer.

It’s one thing for paid channels like HBO to produce quality stuff, but it’s taken two decades for the largely ad-supported networks to reach the level of what I saw last night. What this says about the bigger television picture is extremely important, especially as the cable upfront is underway. The playing field is leveling. Who knew THAT would happen, eh?

The value of reruns is increasingly in syndication, because shows like “The Closer” blow away a rerun of even the best that network TV has to offer.

(Now if somebody would just come up with a directory of only NEW programs…)

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The Jackson verdict and its ramifications

Posted Tuesday, June 14th, 2005

Monday’s verdict in the Michael Jackson case delivered a blow to our government and our culture from which I’m not sure we’ll ever recover. And I view that as a good thing.

Jackson is finally free, or is he really? The prosecution lost their case, but did they really? When the real trial takes place in the media, these questions become harder to answer.

As I watched coverage of the verdict, however, I was struck by one reality. The verdict was a stunning indictment of prosecutorial “reach” that had gone to seed. With each “Not Guilty,” eyes across the globe were opened to the notion of a witch hunt. This case will be analyzed and re-analyzed for weeks and months, but the analysis that really matters is that the institutions of government and the law took a broadside. Unlike what happens on TV, with popular shows like “Law and Order” and “CSI,” the government and its henchmen didn’t come out as stars this time, and the growing cynicism in America had another growth spurt. After all, if they can do this to Michael Jackson, what can they do to me?

As for Jackson, he’s forever branded a pervert, especially by those who have difficulty with anybody who’s different. Whether he can resurrect his career is something we won’t know right away. I certainly hope so. For all his weirdness, the guy is incredibly talented.

And, I predict, the media won’t learn any lesson from this. We’re far too busy digging our own grave to see what’s happening above ground.

And so it goes…

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Trust in media at an all-time low

Posted Monday, June 13th, 2005

The release of this year’s Gallup numbers on trust in institutions happened last week when I was in San Francisco, but it demands comment. First of all, here’s a graph I made showing these numbers historically. The question is: “Now I am going to read you a list of institutions in American society. Please tell me how much confidence you, yourself, have in each one — a great deal, quite a lot, some, or very little?” The graph looks at the top numbers, “Great deal” and “Quite a lot.” The 28 percent “grade” given newspapers and television news is the lowest since Gallup began asking the question in 1973.

The trendline is obvious and chilling, and it shines a spotlight on why my friends and colleagues need to address the specific questions of why people have disappeared from the viewing audience and where they have gone. As TV stations struggle with solving their revenue problems, I continue to drone on: Revenue isn’t the problem. Audience is the problem. Fix the problem!

Trust in institutions is down across-the-board, with the exception of church. Trust is flat there. This is evidence of the rise of Postmodern thinking, where institutions are seen as self-serving and anti-people. Hierarchies are crumbling, especially those where protected knowledge determines rank.

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TV needs to understand the Darknet

Posted Monday, June 13th, 2005

I had the pleasure of spending some quality time with J.D. Lasica over the weekend. He’s one smart fellow, and his book, DARKNET: Hollywood’s War Against the Digital Generation, is MUST reading for television executives as they face the realities of the personal media revolution. Over blueberry pancakes at my hotel on Fisherman’s Wharf, we talked about efforts by KRON4 in San Francisco to get involved in the citizens media movement in the Bay Area. J.D. is supportive of the effort, because I think he understands the necessity of what we’re trying to accomplish (KRON is a client of mine).

Seriously, folks, DARKNET is the best book I’ve read about what’s happening with media in cyberspace, and if I had the bucks, I’d forward a copy to every General Manager and News Director in the business.

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Gannett makes a smart move

Posted Monday, June 13th, 2005

According to Lost Remote, Gannett is purchasing PointRoll for $100 million, and I think this is a big deal. PointRoll is one of — if not THE — top creators of high-end Flash ads for Websites. In purchasing the company, Gannett is able to overcome, for their clients, the biggest block to an explosion of local online advertising — the inability to produce quality ads for local advertisers. Gannett’s newspapers and TV stations will now have a significant competitive advantage in the ability to garner local ad sales. Smart.

When the boom in local online advertising comes — and come it will — it’ll blow the socks off what currently exists. I’ve been saying for a long time that local media companies need to be able to do this in order to encourage sales, and my hat’s off to Gannett.

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Bay Area Bloggers meet up was fun and informative

Posted Saturday, June 11th, 2005

The meet up of San Francisco Bay Area bloggers was both historic and meaningful. The executives at KRON4 got a chance to meet and hear from over 120 bloggers, each of whom got a commemorative T-shirt, lunch and a good time just meeting others of the same mind. It’s the start of a new era for KRON-TV, as they reach out to the local blogosphere to be of service and to hopefully redefine TV news in the Bay Area.

On a personal level, I got to hook up with some friends and make new ones. Local blogospheres are all unique, but people are people. The passion, the energy and the really thoughtful people make for interesting and entertaining conversation. I am better for this, and I’m proud of my client for hosting the event.

Here are a couple of photos. This one, I think, helps define what’s happening. Stanley Roberts of KRON4 shoots video of the event alongside J.D. Lasica, also shooting video of the event:

Stanley’s day job is a news photographer, but he’s also the founder of we8there.com, a fabulous citizen’s restaurant review site.
Craig Newmark of Craigslist
KRON4 President Mark Antonitis with Chris Nolan
Here’s a shot just to prove I was in San Francisco
Finally, here’s a shot of one of my favorite people, Chris Nolan. I like this shot so much, because she looks like the Cheshire Cat, which is actually a very fitting description. Sharp, witty and tough, Chris has a persuasive charm that can be quite irresistible.

“But I don’t want to go among mad people,” Alice remarked.
“Oh, you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re mad.”
“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”

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Karma, baby. Karma

Posted Tuesday, June 7th, 2005

Staci Kramer reports at PaidContent that the National Cable and Telecommunications Association is launching a lobbying effort to protect its ass to make it known how the cable industry would like to see IP video handled. Staci says it’s built around the concept of “like services should be treated alike, and everyone should play by the same rules.”

Oh really? This sounds familiar. Hmm. Could I be recalling arguments by broadcasters when the cable companies first came on the scene?

Like broadcasters many years ago, cable execs sense their fatted calf is about to get whacked, so they’re singing a different tune than back then.

This should be interesting.

Here’s the association’s white paper. Note: it’s a bloody PDF.

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Waiting to be rescued is the wrong place to be

Posted Tuesday, June 7th, 2005

Diane Mermigas continues to sound the trumpet in such a way that broadcasters need to be paying attention. Nobody understands the business side of the industry like Diane, and that’s why her writing is so important. In her latest for the Hollywood Reporter, she looks at the realities broadband will play in television’s future and challenges broadcasters to get with it.

Ask television broadcasters about the future, and they most likely will say they are waiting to be rescued by regulators enforcing digital must-carry, increased sale of digital television sets and a digital critical mass penetration that includes not only homes but also individual TV sets. TV broadcasters say they will resist spending much money on digital content until there is a big enough market (more than the current 10 million digital homes) to assure a payback — mirroring their approach to high-definition television.

But the digital revolution is nothing like the qualitative HDTV picture technology that will come to the masses through attrition. It is all about the interactivity, portability, high speeds and huge storage capacity that consumers already are embracing in many places, away from the home TV. Even at home, the 30% of consumers with broadband connections will at least double within five years, according to Forrester Research.

She adds that broadcasters will still have a place in the “radically changing media food chain…if they are smart.” This leads to the best line in the piece:
They only have to look at their newspaper brethren to know how not to respond.
Preach it, Diane. Preach it.

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San Francisco blogger meet-up

Posted Tuesday, June 7th, 2005

I’ll be leaving Nashville tomorrow en route to San Francisco and meetings galore. But these meetings will be fun, and one will be historic.

On Saturday, I’ll be part of a meet-up of Bay Area bloggers sponsored by KRON4 (disclosure: a client of mine). We’re expecting 150-200 bloggers from throughout the region for an afternoon of getting to know people and listening to what they have to say. We had a similar meeting in Nashville in February, where WKRN-TV began its journey into the blogosphere. The local blogosphere here has doubled in four months, and WKRN now sponsors several blogs and hosts Nashville Is Talking, a unique site that aggregates the local blogosphere through both technology and the eyes of writer Brittney Gilbert.

As I’ve written here before, most local media entities aren’t fully aware of the community that’s building around them in cyberspace. Their response should be to listen and join in the conversation — definitely NOT attempt to bully their way in.

My blogging will be light for the rest of the week, but I’ll hopefully have a lot to say when I return late Sunday.

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Big-J journalism as religion

Posted Monday, June 6th, 2005

This remarkable essay by Jay Rosen is simply must-reading for everybody. To offer up portions for comment would be an injustice, so go read the whole thing. Suffice it to say I agree with the premise that it is very useful to view contemporary journalism as a religion.

So does Jeff Jarvis.

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This is brilliant

Posted Monday, June 6th, 2005

Steve Safran has come up with an idea for the New England Cable News Website that ought to get the attention of every media entity out there. It’s a lunch hour special video newscast called “The Lunch Box” that plays on the station’s home page, but only between the hours of 11:30am and 2:00pm.

The beauty of this is that it nails a specific time period when people at work can go to a news Website. Steve, this is a beauty.

Now if we could just do something about the anchor…

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I won’t go back

Posted Monday, June 6th, 2005

When will Web publishers take charge of the advertising that’s on THEIR sites? I’ve been harping about this forever, but the desperate lust for money continues to override common sense.

I just visited a news Website in Louisville to read an article about ratings and was greeted by an auto dealer’s ad with the sound effect of a cash register’s “ka-CHING!” Online advertising that uses audio to get attention is the latest in the history of publishers shooting themselves in the foot over revenue. This obnoxious effect has no respect whatsoever for the user, and considering that 62 percent of people who regularly visit news Websites do so at work (Magid, July 04), the idea goes beyond embarrassment.

Publishers, you have a choice. Insult your users at your own peril.

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“They’re very refreshing”

Posted Monday, June 6th, 2005

Rick Bruner examines the problem of mass marketing these days for Online Media Daily and concludes that consumers don’t hate advertising — they’re just trying to avoid what they don’t want. Is this a bulletin?

The popularity of consumer-controlled media arguably has more to do with consumers’ desire for the exact media they want when they want it than it has to do with ad avoidance. Nonetheless, the same tools that enable consumers to skip ads if they want to, raise the bar considerably for advertisers.
This may be true, but there’s one other rather important argument: people don’t have time for it. Why marketing gurus can’t see this is beyond me, because if they could see it, they’d come up with better solutions than — as this article touts — Burger King’s Subservient Chicken. Don’t get me wrong. The chicken was great, and I’m a big supporter of viral marketing, but the industry is in love with product placement, and all that will ultimately do is ruin entertainment. And we wonder why people are making their own.

You know, there are some genuinely funny and interesting things about commercial products. They’re a part of our lives, and Seinfeld was great at pointing out a few. Who can forget the Junior Mints episode where Kramer says, “They’re very refreshing.” If such a scene were written into a sitcom today, we’d all suspect the Tootsie Roll company had paid for it. That’s pretty sad. Perhaps one day somebody will make a show that does nothing but parody product placement advertising.

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The sky falls on this day next year.

Posted Monday, June 6th, 2005

Doc Searls notes that we’re one year away from 06/06/06. Surely, the sky will fall on that day. Mark my words. We’ll see an increase in “Rapture” energy this time next year.

A lot of friends think I should write a book about my days with Pat, and perhaps I will one day. I have so many anecdotes about this type of culture — some profound, some silly, and some frightening. One day, one of my reporter/producers came to my office and asked to borrow a camera to “shoot something personal.” He said the camera would only be gone for a half hour and that the “shoot” would take place on the grounds of CBN. Being responsible for such things and being a curious fellow, I probed. He held up his hand, where one finger was missing. It had been removed in some sort of accident.

“I want to document this, so we can use it when God grows it back.”

One of the top executives of the ministry sat with him on a bench outside as he went through the story of losing the finger. The guy had faith that it would be restored.

I don’t think it’s happened yet.

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