Archive for December, 2006

That’s why God made cable news

Saturday, December 30th, 2006

A dinosaur appeared on my TV last night. There I was watching the 20/20 special report on internet TV (which was quite good, I thought), when they went and executed Saddam Hussein. The bulletin was appropriate; it was big news.

But then ABC preempted the 20/20 special to provide us with 40 minutes of canned historical crap and pre-produced “reaction” that caused me to change the channel.

I wanted to watch the regular program. I did not want to watch the “breaking news” report. This is why God made cable news channels, and if I’d wanted more information, I could’ve switched to one of them or turned to the very entity that the 20/20 report was about in the first place.

I realize it’s heresy to suggest that the news division of a broadcast network NOT interrupt programming for such, but what ABC did last night was to further alienate viewers who are increasingly able to make their own viewing choices. Hello! This is the new world of media, not the broadcasting days of old when networks had to be all things to all people.

ABC should at least make the 20/20 program available online, but that’s not the point. Broadcast network news becomes a net liability when it does things like this, because the entire world is moving in a different direction. 20/20 is produced by the news division, and I guess somebody thought the interruption was more newsworthy. Unfortunately, the process that makes those decisions appears to be living in the distant past.

And the sad thing is that the more this kind of thing happens, the faster it moves everybody to the tar pits.

Gerald Ford played a role in my media history

Thursday, December 28th, 2006

I was Assignment Editor for WTMJ-TV in Milwaukee when Gerald Ford became president. AEs are a curious lot, and I spent every waking moment on a search for news. It wasn’t something I could turn off; it just was my default setting.

While looking at a very old magazine that I had in a collection, I came across an ad for the “Jerry Ford Wonder Stories” — four books by Fenworth Moore published in 1931.

WRECKED ON CANNIBAL ISLAND or Jerry Ford’s Adventures Among Savages
LOST IN THE CAVES OF GOLD or Jerry Ford Among the Mountains of Mystery
CAST AWAY IN THE LAND OF SNOW or Jerry Ford Among the Polar Bears
PRISONERS ON THE PIRATE SHIP or Jerry Ford and the Yellow Men

I wrote a letter to Reuven Frank at NBC, then Executive Producer of NBC Weekend with Lloyd Dobyns. I loved the show and thought they might be interested in the story. Frank loved the idea, and Dobyns went to the Library of Congress to read the books. Their story was pretty funny, and Frank sent me a check.

I got to know Reuven Frank after that, and he taught me much — including the reality that even in television, there are stories that only warrant a picture with a caption. I sold him other ideas for Weekend, including Pet Sharks and Neon Dance Floors. Disco was dawning (I’m so old), and the first blinking dance floors were made in Milwaukee.

This connection opened other doors for me, but mostly it taught me a lesson on the power of mass media, especially television. An Assignment Editor from Milwaukee could influence the whole world through the simplicity of creative ideas. Scary, but true.

Jerry Ford, RIP.

This is why local media companies should fear Google

Thursday, December 28th, 2006

Here’s something I noticed while I was in Amman. Google defaults to the region from which you are logging in. For example, while I was at Heathrow airport, my “home” page was google.co.uk. When I got to Amman, it defaulted to google.jo.

In Jordan, the Google home page shows something that ought to strike terror into the hearts of all local media companies — the ability to search only local websites. Take a look at the image below:

Google’s mission is to organize the world’s information and make it easily accessible to everyone. This ought to be the mission of every local media company, for one day we will find a similar button on Google regardless of the zip code from which we are logging in.

What will we do then?

Newsweek’s prophecy requires our attention

Thursday, December 28th, 2006

While it comes with a question mark, Newsweek has proclaimed 2007 as the Year of the Widget. A widget is a small piece of code that allows a user to draw material from other websites onto his or her own site or application.

User-generated content was a hallmark of 2006. It’s a fair bet 2007 will be all about further customizing your online life.

This is an accurate forecast, and the article (must read, BTW) does a good job of telling the world all about widgets and personalized web pages. Any local media company that isn’t already in the widget business is late to the show.

Already, portals like Google and Yahoo! offer customizable pages. Want to see a calendar, learn a new word-of-the-day and check local windsurfing conditions all from your homepage? No problem, you have thousands of widgets to choose from. And the fact that they’re so intuitive has made the features very popular. “The Google personal homepage is the fastest-growing Google product,” says Marissa Mayer, the company’s vice president of “search products and user experience.” “This market is going to be very large.”

While some large media companies have created customizable start pages, the jury’s still out as to whether this is a smart strategy. There are two inherent problems. One, for all the content major media companies can create, it just can’t compete with the big portals. Two, even if the page allows users to import information from competing media, it still carries the brand of a 1.0 media company.

I still think that branded RSS readers are a strategic option, but widgets make even more sense for content companies.

The article notes, however, that this may not be what media companies are seeking, because they are married to old advertising mechanics. Newsweek wisely turns to Steve Rubel, because Steve has been saying that the end of the page view as the central web advertising metric is at hand, and I tend to agree with that.

If you read a local news story through the Google Reader, for example, the local paper will not register the hit. This could create skittishness among some content providers. “Media companies love to promote how many page views their properties get,” writes Rubel. “They’ve used the data to build equity. They will fight it tooth and nail to protect it, perhaps by not embracing interactive technologies as quickly as they should.”

This is not to say that you can’t measure widget traffic. It just requires attaching different types of marketing.

Purina put its name on a weather widget–to let users know if it’s nice enough outside to take Spot out for walkies–that was downloaded more than 15,000 times in its first two months. This may seem like a paltry audience for two months of advertising. But consider the fact that the Purina logo now sits on every one of those 15,000 desktops, smack in the users’ line of sight. “It’s better than advertising,” says Om Malik. “It’s in front of your eyes constantly; that brand becomes your brand.”

The trick is in getting those with their own websites or mySpace pages, for example, to use the widgets that are provided. Here is where we must be smart enough to think Long Tail instead of mass marketing, and create the widest possible range of widgets for use by people in the community.

We have so much to learn from the real web.

Business Week’s Custom RSS Generator

Wednesday, December 27th, 2006

Simply brilliant.

Of journalism’s checks and balances

Wednesday, December 27th, 2006

Rather than dismissing Joseph Rago’s rant The Blog Mob, “Written by fools to be read by imbeciles”, I think we ought to pay close attention to what he says. Rago is an assistant editorial features editor at The Wall Street Journal and a writer who likes to use big words (a sesquipedalian, eh?). When I first read of his commentary, I was incensed that such a man would resort to name-calling in ranting against bloggers, but I’ve come away with a very different opinion after reading his piece.

This is why we should always follow the links, but that’s another essay.

I don’t doubt there is condescension in his opinion piece, but his reference is mostly to political blogs, and I’m quite in agreement with him that many of these tend to noise.

The blogs are not as significant as their self-endeared curators would like to think. Journalism requires journalists, who are at least fitfully confronting the digital age. The bloggers, for their part, produce minimal reportage. Instead, they ride along with the MSM like remora fish on the bellies of sharks, picking at the scraps.

He’s right in that there exists in the blogosphere no serious criticism of the blogosphere, at least not that I’ve been able to discover. This in and of itself ought to give us pause. I think his broadbrush treatment of bloggers, however, is idiotic and self-serving and evidence of his own pronouncements for political blogs — that because this type of writing is predictable, it is “excruciatingly boring.”

I also don’t care for his belief that “journalism requires journalists,” for it suggests that only the educated elite qualify for such a title.

But there’s more, and this is why I think it’s so important to “hear” what Rago is saying:

Certainly the MSM, such as it is, collapsed itself. It was once utterly dominant yet made itself vulnerable by playing on its reputed accuracy and disinterest to pursue adversarial agendas. Still, as far from perfect as that system was, it was and is not wholly imperfect. The technology of ink on paper is highly advanced, and has over centuries accumulated a major institutional culture that screens editorially for originality, expertise and seriousness.

Of course, once a technosocial force like the blog is loosed on the world, it does not go away because some find it undesirable. So grieving over the lost establishment is pointless, and kind of sad. But democracy does not work well, so to speak, without checks and balances. And in acceding so easily to the imperatives of the Internet, we’ve allowed decay to pass for progress.

I concur that without checks and balances, we are certainly passing a form of decay off as progress, but any serious blogger knows that his or her audience provides a kind of check and balance that institutional journalism doesn’t know. Take a look, for instance, at the comment by Tom Tucker on my entry below about illegally sold DVDs in Amman. This is my editor, if you will, and I can understand why Rago would be concerned about this with political writers, because they may be more inclined to dismiss criticism that I am.

Like any of its modern equivalents, postmodern institutions will have to also find balance between opposing views, but this will be increasingly the role of an informed citizenry and not that of the few who work for the institutional press. By increasingly rejecting the mainstream media (through viewership and reader declines), this check and balance system is already underway.

TV blockbusters include participation in history

Wednesday, December 27th, 2006

I’ve been away from my “beat” for nearly two weeks, and there’s a lot of catching up to do.

According to numbers from Nielsen, only one of the top ten telecasts in 2006 was a scripted program. Here’s the list, thanks to Lost Remote:

Top 10 TV Programs - Single Telecasts - 2006
Rank Telecast Network Date Aired % of Homes in U.S. (Rating)
1 SUPER BOWL XL ABC 2/5/2006 41.6
2 SUPER BOWL POST GAME ABC 2/5/2006 29.0
3 ACADEMY AWARDS ABC 3/5/2006 23.1
4 ROSE BOWL ABC 1/4/2006 21.7
5 GREY’S ANATOMY ABC 2/5/2006 21.0
6 FOX NFC CHAMPIONSHIP FOX 1/22/2006 20.8
7 AMERICAN IDOL-WED FOX 5/24/2006 20.5
8 AMERICAN IDOL-TUES FOX 1/24/2006 19.6
9 AMERICAN IDOL-TUES FOX 1/17/2006 19.3
10 AMERICAN IDOL-TUES FOX 3/21/2006 19.2
Source: Nielsen Media Research

This is noteworthy for two reasons. One, it shows the difficulty of “creating” a blockbuster. Contemporary blockbusters are slipping away, as mass marketing struggles to maintain its grip on media. The Long Tail, with its niche economy, is making it harder — and more expensive — to generate real blockbusters.

(In the news business, Hurricane Katrina was a blockbuster.)

Secondly, the nine shows that weren’t scripted all offered a sense of participating in history, one of the hallmarks of successful live television. Back in 1986, when he was Executive Producer of The Today Show, Steve Friedman told Electronic Media that the show had changed to a “more active, less reactive” program with a “shift in emphasis from a review of the day before to what’s happening now.”

“People are brought in as spectators to history,” he says, explaining, in part, why the show is doing more and more live material.

This “spectators to history” meme revealed a brilliant understanding of not only media but people, and it is a key factor in understanding what’s happening in our world from a postmodern perspective. Witnesses to history, after all, have a hard time buying anybody’s version that contradicts their own witness. Witnesses are participants, and that is something scripted shows are increasingly unable to provide.

So the unintended consequence of Friedman’s “shift” is that it has fueled the cultural shift that I call postmodernism. We are a participatory culture, and our institutions — media included — must alter their course to accommodate it.

Happy holidays from Amman

Sunday, December 24th, 2006

Mas salamah (goodbye)

Sunday, December 24th, 2006

The copyright industry is America’s largest export, something I learned just a few years ago. We still make and sell products and services, but Hollywood is at the top of the list. We sell our decadence to the rest of the world, and they’re buying it. I think the average American gives little thought to this, and yet it is by this that we are judged.

We’re proud of our smut, aren’t we?

I have written many times about the greed of the copyright industry and how this greed is one of the key fuels in the disintermediation of all forms of media — the unbundling thereof. For years, we’ve been forced to pay $18 for a music CD, for example, when all we wanted was one song. We sat through endless commercial interruptions while watching TV, because we had no choice. All of that is changing as media is unbundling and we are rebundling it for ourselves.

This is a central tenet of the Personal Media Revolution (PMR), and it’s important to understand that — in many ways — this same copyright industry brought it on themselves. When any industry begins suing its customers, as the RIAA has done in the U.S., one can safely assume it has lost its way.

On the streets of downtown Amman, amidst the juice stands, perfume sellers, clothing shops and variety stores, exists a type of shop that must gall the copyright cartel. For one Jordanian Dinar (about $1.50), you can buy any DVD or video game available. The quality is not guaranteed, but I can tell you that most work just fine. You can even buy films that are only available in theatres in the U.S.

I bought a couple for the 11-hour flight from Frankfurt to Dallas tomorrow. Sue me, Hollywood. I forgot where I bought them.

One day, these shops may be driven from the streets by Jordanian-U.S. relations, but that will only drive the dealers elsewhere. This isn’t the U.S., and our reach just isn’t what we think it is. The economy here is whatever the people can make it to be, and if you could witness the poverty for yourselves, you’d bless their ingenuity as I have. After all, it isn’t the tourists who walk the streets of downtown Amman to shop; it’s the people who live here.

I should add that the idea of copyright doesn’t exist in Islam. Artists are recognized and compensated for their work, but after that, it belongs to the public. This no doubt influences those who buy and sell these movies and video games.

And shopping itself is considerably different here than in the West. Every shop is run by the person who owns it. The store often displays a photo of the shopkeeper’s father, the man who most likely built the business years ago. Franchises exist only in the suburbs or at the malls (A big new mall is opening Wednesday. All the women are excited.)

Prices are sometimes shown on merchandise tags but the actual price can vary widely based on where the shopper is from or how skilled the shopper is in bargaining. The shopkeepers have deep insight into the characteristics of Arabs from various countries, and they can alter their smile (and the cash register) accordingly. Waseem is a pro, but when they see me, the price suddenly goes up.

I will be leaving Amman at dawn tomorrow, and I am sad. Soon I will be back in my office with Piffy and feeding my squirrels, for this is my world. But I return a changed man, for I will never view events in the Middle East the same way, nor will I have the same biased and intolerant perspective that I’ve had about the people here. Such things are learned, and what is learned can be changed by personal experience.

This is one of the reasons that I have such hope for the future — the world that all of my daughters and their children will inherit. The internet offers the opportunity for us to learn from each other, not textbooks or one-sided histories. This can only bring us together, and I believe this is God’s will for the human race. The few people I’ve reached by sharing my trip here have knowledge they didn’t have before, and that’s just one person’s journal.

I am most sad, because I will miss my family. But even that is tempered by the warmth in my heart for them, the knowledge that I will return soon, and a conviction that we’ll use this amazing technology to talk to each other in ways our parents couldn’t even imagine. There is no distance in the world of the spirit, and it is here where we will always be together.

Mas salamah from Amman.

Shopping and sightseeing

Saturday, December 23rd, 2006

Finding your way around in Amman takes courage and a strong knowledge of the area. Only main roads are named. There are no “addresses,” because the houses aren’t numbered. This means directions must include landmarks — a shop on the corner, a sign, a building, or some anomaly that is identifiable.

Once you have directions, however, there’s the small matter of driving the streets. Horns sound everywhere, as drivers position themselves according to their needs (and regardless of yours), and near misses are commonplace. A two lane road becomes a four lane road simply because the drivers decide they can make it so. Lane markings? Who cares? It’s all about getting where you’re going. Defensive driving will leave you at the curb. Aggression is what’s needed here, aggression and a hand on the horn.

Waseem is a veteran driver here, and he wove in and out of traffic with a skill that New York cab drivers would envy. He lets old men into his lane, but that’s where he draws the line. We swiped a parking place from a woman at the mall. She was there before us, but we had the advantage. Why wait?

Zig, zig, zag! That’s Amman on wheels. And it rained today, which made driving even more adventurous.

Ahead of us, a cab driver stopped in traffic to pick up a fare ON A CURVING HIGHWAY ONRAMP. We almost crashed, which brought several horn blasts and a few choice words from my son-in-law. “Idiot!”

Our destination was Mecca Mall, four floors of shopping that you might find anywhere. Prices are ridiculous, at least twice what one would pay in the States. We rode the escalators up and down, which was great entertainment for the kids, and bought an American favorite: Cinnabons.

After the mall, we drove around the ritzy neighborhoods to look at mansions under construction. These, folks, are palaces, and many of them are being built for newcomers to Amman and Jordan. In just four years, the population in Amman has gone from about one million to two and a quarter million people, many of them businessmen from Iraq who are seeking refuge for their families here. These are people with money who prospered under Sadaam Hussein, and there is concern about what would happen to Jordan’s economy if they suddenly left to return home.

The other growth engine is Palestinians, who continue to find friends, family and support in Jordan.

Construction is everywhere, and land prices have quadrupled. A small piece of land in a nice neighborhood will run upwards of a half-a-million dollars. Schools — private schools mostly — are being built to handle the influx of children. New roads are being built to accommodate new traffic patterns and all the new motorists here.

But, as I mentioned earlier, there are clearly two Ammans, and the gap between the haves and have-nots is enormous. There is no government assistance for anyone, so people make a living however they can. My daughter and son-in-law’s home is in a very nice neighborhood, but the windows are all barred, and a stone and steel fence surrounds the property.

At the end of the day, we had one more stop to make, but Jenny couldn’t join us. She was too busy holding two sleeping beauties who’d had enough of roads and shops and ice cream and escalators.

These are the moments that grandparents cherish and for which we burst with pride.

Life is, after all, a series of changing seasons, and I have had my share this year. I came here to escape Christmas, all the holiday trappings and the emotions that accompany them. What I found exceeded my expectations — and by a mile. For half-way around the world, I discovered the best holiday gift ever: my family.

Words are simply insufficient to describe what that means to me.

An Islamic love story

Friday, December 22nd, 2006

When most of my friends and family heard that I was coming to Amman to visit my daughter and her family, they wanted a report on how my Jenny (Jenan) was surviving in a culture that oppresses women. After all, they reason, she had given up her freedom for a life as a slave. Moreover, well-intentioned Christian friends believe she must be going to hell for embracing Islam. These are the things I have heard about my flesh-and-blood.

If these are the things you believe, then let me give you my report. I offer not an apologetic for Islam, but my own witness. I am not an expert; I am her father.

My daughter has more freedom than many women I have known in my life. The name on her driver’s license follows the Arabic tradition of bloodlines: Jennifer Terry Norris Heaton. The second name is mine. The third name is my father’s. The woman does not take the name of the man in marriage, for the covenant is one of choice. She wears the hijab (covering) not only because belief in Islam requires it (although there are many women here who do not), but she also wears it because she wants to wear it, for it honors her husband. The concept of honor is significant here, and it runs both ways.

When I visited my grandson Osama’s school, I asked to take a picture of the woman principal. She asked that I not take her picture, because it might somehow dishonor her husband. This was not a demand or law or requirement. It was her wish, and this is the nature of most of the culture.

Call it tribal, if you wish, but the family unit is everything here. If the families are strong, the culture is strong, and this Islam teaches.

As such, women are supposed to be revered in Islamic culture, and I have seen this with my own eyes. The idea that they are chattel is ancient Arabic and predates Islam. There are bad relationships and spousal abuse here, but this is also true in the West. Waseem and Jenan are very much husband and wife. All couples argue as well as kiss, but Waseem and my daughter have discovered a secret that Allie and I knew — that the commitment of love demands that you never go to bed angry.

Theirs is a love story for the ages, for Waseem faced unfathomable familial pressure to not marry an American. Their courtship included long months of separation and countless attempts to accept that they must not be together. They both endured hardship, condescension and ridicule, and yet, theirs is a textbook Islamic marriage, the fruit of which is four wonderful children.

My daughter speaks fluent Arabic, and she has worked hard at it. She is completely accepted now in the family and the community and is, in fact, considered a rare jewel to those who once questioned Waseem’s sanity in bringing an American woman into his life. I am so proud of her, for her courage and convictions exceed my own. I am proud, too, of Waseem, for he is my son. The way he cares for his family is to be envied. He is passionate and admits to a dark side, but he is warm, tactile and caring in ways that I find remarkable. If this is the influence of Islam, then who am I to find fault?

I couldn’t be more proud of Waseem, even if he was my own son.

To those whose religious convictions proclaim my daughter’s damnation, I feel sorry for you. I believe that heaven and hell are eternal conditions not bound by the laws of time and space and that the best judge of where we will “be” is not what we say or believe but how we behave in this life. For eternity touches our lives in the here and now, and “heaven on earth” is a very real experience, as is “hell on earth.” You want to know where you’re going? Take a moment to examine your heart at this moment, for it’s a pretty clear indication. You are practicing today for what will come.

I disrespect no one’s religion or their right to believe what they believe. But to suggest that my daughter is hell bound based on your beliefs is absurd by any stretch of the imagination. I am not her judge and neither are you, and frankly, if we’d just leave the world alone instead of trying to twist it to fit our wishes, I think we’d be amazed at how easily we’d all get along.

Long ago while researching the community of Albuquerque for a media company, I met a Native American who taught me something profound. In order to fully understand others, we must have what he called a “crossover” experience; we must live in their moccasins for a period. This, he argued, immediately brings the walls down, for we discover that we are all people and that we need each other. I’ve had this a couple of times in my life, and this visit to Amman has been another. I will never view the world the same again, and that is a blessing for which I am eternally grateful.

Commerce and family in Amman

Thursday, December 21st, 2006

Today was another eventful day with my son-in-law. We went downtown to shop and look at the people. Jordanians who live in the downtown area are very poor. Nobody smiles. The place used to be thriving with people, but suburban sprawl has moved many shoppers to markets within their own communities, leaving downtown with a dwindling number of people. You could’ve fooled me, however, because I thought the place was crowded and noisy.

The experience was amazing for these foreign eyes. The smells went from the sublime to the nasty, often separated only by a few feet. Professional hucksters and beggars were everywhere, and I found myself covering my pockets. I bought some jewelry and a chess set for loved ones back home, and Waseem bought candy for the children and produce for Jenan.

We stopped at a shop that will mix any perfume scent you can imagine (or buy). One of the Arabian perfumes that they asked me to smell nearly knocked me over, because it was so awful. I told Waseem that I thought they let us smell that one to make the others smell good.

DVD and software sales are everywhere. I bought two films that are currently in theatres in the U.S. for one dinar each (about $1.50). The copyright cartel in Hollywood can’t be happy with this.

Amman is a city alive with energy.

Waseem used to teach at the University, and we spent an hour touring the place and visiting old friends. Students are students, regardless of where they’re located. Some dress conservatively; others are much more liberal. Such is youth.


Everybody loves the King, at least partly because you aren’t allowed NOT to love him (and his queen).

I need a day just to catch my breath, and I’m hoping for that tomorrow. Friday is a day of rest, and my legs sure need it.

The Palestinian “home” key

Wednesday, December 20th, 2006







The key to my home.

The Dead Sea, a place like no other

Wednesday, December 20th, 2006

The Jordan valley is rich with produce. Its fruits and vegetables feed all of Amman and points beyond, and the winding and twisting mountain road that connects the valley with Amman is filled with a steady stream of produce trucks headed in both directions. The trip back up the mountain was fairly treacherous, because many of the trucks struggled with the climb and had no taillights!

Dead Sea is the lowest place on earth, and the air at the seashore was much warmer than the air at even the entrance to the resort a few hundred feet above. The place was overrun by flies, but I was told they die off in the summer heat. The water wasn’t bad, but frigid currents kept me from completely relaxing. At least I can say, however, that I’ve floated in the Dead Sea.

We also watched the sun set over the Sea, an event that is solemn and meaningful to Palestinians. The land just beneath the setting sun is Palestine, the territory now called “The West Bank.” Jerusalem lies beyond the mountains. Israeli settlements glisten along the shore after the sun goes down, and the view brings deep sadness and anger to the Palestinian people who view Israel as occupiers of their land and hope one day to return.

We went through two Jordanian army checkpoints on our way through the valley to the Dead Sea. They questioned my son-in-law about who we were and what we were doing there. Since my shiny white skin and blue eyes stood out as “different,” one guard asked where I was from. The stop was cordial, but I wouldn’t call the exchange friendly. Always, there is tension and the sense that one wrong word could bring trouble.

The resort we visited required that we all pass through a metal detector before entering. This is life in the Middle East, and my family takes it for granted. I look at my grandchildren and wonder if they will ever know a time when this isn’t necessary.


We took the children out of school early, so that we could make our trip today. Fortunately, my son-in-law makes a good living, so the kids all go to private schools. Boys are kept separate from girls, and the curriculum is very difficult. Barbed wire and steel bars surround the school, mostly to keep out thieves. Most of the criminals here, I’m told, are poor people looking for ways to help their families. Drugs aren’t the factor that they are in the U.S., but poverty here is severe, so even the windows of nice homes are covered with steel bars.

This land is profoundly beautiful in ways that I find difficult to describe. Western influence is here, but not as much as you might think. We went past McDonalds, Pizza Hut and Burger King this afternoon, and they’re reminders that American franchises are profitable beyond our borders. But for the most part, Amman is a blend of cosmopolitan elegance, Islam, churches, and beautiful people. Construction is everywhere, and the city is remarkably clean for a big urban area.

I am glad I’ve made this trip for many reasons, but learning about life here from outside the bureau of tourism has given me insight that most American visitors don’t get.

I am very grateful for that.

We’re not in Kansas anymore, Toto

Wednesday, December 20th, 2006

Amman, Jordan. After a pretty non-eventful (yet exhausting) journey from Dallas, I arrived here in Amman in the wee hours of the morning Tuesday. British Airways lived up to its reputation for good food, although the flight was an hour late taking off. It seems some things never change, regardless of where you are.

I doubt I’ll take the trip the same way next time. I flew into Gatwick Airport on American Airlines, stood in line for 45 minutes just to get a bus ticket to take me to Heathrow, stood in line for another 90-minutes to check-in, and then waited for four hours for the British Airways flight that was late. I do have to admit, however, that Heathrow is home to some of the best people-watching in the world.

I should also note that airport security is actually tighter in the U.S. than it is in London, where terrorism seems a little more front and center on the world stage. It was a breeze to get through screening, for example, at Heathrow, where nobody demands that you take off your shoes.

I have much to write about already. My son-in-law, Waseem, took me through the cable channels that he has available, and it brought to mind the contemporary absurdity of Napoleon’s old “the victor gets to write the history” saying. Let me tell you folks, that statement is no longer possible in war time, for the reality is that there are many versions of truth when it comes to war.

And all of them are present on cable TV in Jordan, including the channel that speaks for the Iraqi resistance. Numerous versions of propaganda are there for the average citizen to weigh, and I have to believe this is ultimately healthy for a region dominated by colonialism for centuries. Juxtaposition, for example, the American general saying everything’s fine on the Arab language channel created by the U.S. with the resistance channel’s video showing just the opposite. And much of this video (which shows up on Al Jazeera two hours later) isn’t shot by professional news crews; it’s our old friend “citizen journalism” telling the tale in picture and in sound. Cell phones, it seems, are a new weapon of war.

And my son-in-law’s window on the world is much wider than mine.

Suffice it to say that in Jordan, Americans are not a popular lot. In fact, we’re now viewed with disdain by virtually everyone in the Middle East, including the Israelis. Our words ring hollow and they’re sung to the tune of oppressive British colonialism. Waseem tells me stories that I wish everyone in the U.S. could hear, of shifting sands and changing tides that reflect a world with its back to an America that it used to love, admire and respect. No longer do the people here wish to emulate us, for they believe our government has destroyed all that was noble about us. They don’t hate Americans, but they wonder how we can support such selfishness.

I write about in this blog and in my essays of how we’ve entered the age of participation, about how people trust each other more than the institutions that govern the status quo. This same energy is empowering the people here, people who trust only each other. Decisions about oppression don’t come from the newspaper or television; they come from the real life experiences of friends and family.

We’ve spoken of what I call the “cross-over” experience, where one finds it impossible to despise those who are different after spending time sharing in their culture. Look at these pictures. These are my grandchildren, my flesh and blood. They are beautiful to the core. They share American and Palestinian blood, and I pray they will know peace in their lifetimes.

Below is a picture of the men of the family, of which I am now proudly a member. Look at their faces and see the happiness emanating from a genuinely close-knit group, one that has known heartbreak but has emerged with dignity, self-respect and depth of character. These are my people, my brothers, my friends, my family. And nothing shall ever sever that connection, for here we are one.

One of life’s secrets is that we are all one of the One who is God,

He who is in the sun
And in the fire
And in the heart of man is One.
He who knows this is one with The One.

Salamu alaikum, peace be with you.

And yet, we wonder…

Friday, December 15th, 2006

Online Media Daily carries a story today that’s pretty good news for Apple and its iTunes store.

comScore Networks Thursday reported that sales at Apple’s digital music store year-over-year have grown 84% during the first nine months of this year.

The Thursday report comes just days after a report from Forrester Research stating just the opposite — that iTunes sales had fallen 65% the first six months of the year.

Apple fired back with a statement denying that sales had slowed, and claiming that iTunes accounts for nearly 6% of all the music sold in the United States, making Apple the fourth-largest music-retailer. Piper Jaffray chimed in with its own research Tuesday, indicating that the number of songs sold per week on iTunes had grown 78% during the first nine months of 2006 compared to the year-earlier period.

Forrester has since backed off a bit (we all just misunderstood what they were saying), but there are a couple of points here. One, this kind of “story” hurts everybody’s credibility — everybody’s. I mean, Forrester is a great company, but they were off-the-mark here, and the media picked up the story and spread it around. Consumers with iTunes accounts must have been shaking their heads about it, because even anecdotally, they knew this simply wasn’t true. You’d have to be living under a friggin’ rock to believe that iTunes is doing anything other than exploding.

The second point is that all these new numbers reveal that the energy for buying tunes one-at-a-time (can you say “unbundled”) is very powerful and runs deep. Media 1.0 types may wish that the Forrester report was true, but in our heart-of-hearts, we had to know it wasn’t.

Books will be shipped Saturday

Thursday, December 14th, 2006

To those of you who’ve purchased the Palmer’s Meadow books, the order was a little late getting in, but we will begin shipping on Saturday. If you haven’t purchased yours and want them in time for Christmas, there’s still time. Just click on over to the site and make your selection.

They’re $12 each or $30 for all three.

This is a very old dream come true for me, and I cannot describe how it feels to hold the three books in my hands. Allie is proud of me, of that I am certain.

Craig Newmark: the assassin

Thursday, December 14th, 2006

In one of the most remarkable pieces of “commentary” I’ve ever read, The Philadelphia Daily News’ Will Bunch blames the altruism of Craig Newmark for the loss of jobs in the newspaper industry. Bunch’s whinefest carries a picture of Lee Harvey Oswald and draws a parallel.

The American newspaper is being assassinated by “a lone nut.”

And we’re going to tell you the name of that lone nut:

Craig Newmark of Craigslist (not pictured above) — a man whose altruistic vision of running a business to NOT maximize profits is now threatening the livelyhood of thousands of working men and women across this country, your neighbors who work at and publish your local newspaper, jobs that were once supported by the classified ads that have migrated to the most free (or low-cost) Craigslist.

Bunch quotes a Forbes article that seems unable to grasp the Craigslist philosophy of leaving money in the hands of users, and this fuels Bunch’s anger.

If you won’t charge customers for ads, and apparently you won’t, then at least start accepting those text ads, and funnel those millions of dollars into the newly formed Craig’s Foundation. And what will be the main benefactor of this new foundation? A scholarship fund, to pay for the college education of the dozens of displaced journalists across America losing their jobs everyday…And if there’s any cash left, how about building a retirement home for any newspaper folks who might somehow see a diminished pension down the road?

Craigslist is certainly a major disruptive force in the newspaper world, but Bunch sounds a bit like a whale oil spokesman casting aspersions on Thomas Edison. I know Craig Newmark, and he is one of the most sincere and likeable people on the planet. He doesn’t deserve this, but that’s not the point. Mr. Bunch needs a lesson in acceptance and humility, for clearly he suffers from oxygen deprivation atop the pedestal he’s built for himself.

And if Craig Newmark is a lone nut, then he’s growing into one hell of a free-market tree. It isn’t personal; it’s just business.

2007: The Battle for Local Supremacy

Wednesday, December 13th, 2006

Here is the latest in the on-going series of essays that I call “TV News in a Postmodern World.” This is my annual look ahead, and what I see is “2007: The Battle for Local Supremacy.”

You’ll be reading lots of prophecies for the coming year, because that’s what observers do as the holidays approach. There are so many trends upon us that to do the subject justice would require a book, but it would likely be out-of-date in a month. Consequently, I’ve narrowed it down to three big trends that I see and for which we should be prepared — an increasingly intense battle for local ad dollars between local media companies and outside internet pure play companies, the web becoming more video-centric, and the rush by stations to self-reliance and away from third-party web providers.

Of these, the first is clearly the most significant, and I think it has to be accompanied by an awakening by local media companies that the online local community IS a real community. The internet isn’t just a tool used by community people to draw information from, for example, the broadcast world. It’s a community unto itself, and this is one of the secrets to doing business there. The pure-plays know this, and more local media companies are going to need to have this revelation for us to really be competitive.

Working, blogging and living

Sunday, December 10th, 2006

I’m not one to feel guilty when I don’t write, but I do think you deserve an explanation. I’ve been really swamped with client stuff and travel. It’s been all I could handle just trying to keep up with news, and I really haven’t had time to write much. I’ll be on the road again the first part of this week, and then I’m taking a week for an adventure.

I leave next Sunday for Amman, Jordan, to visit my daughter and son-in-law and my four grandchildren. As those who’ve followed me for awhile know, they are Muslims and a very happy clan indeed. I’ll be writing and sharing photos from the trip, so that you can keep up. I’m especially looking forward to discussions political, for my son-in-law — as a Palestinian — has some pretty interesting perspectives. I hope to gather with the men of the family and have a real heart-to-heart. I’ll “report,” so that you can share in the adventure.

They don’t celebrate Christmas, of course, but Grandpa is bringing gifts. You can take the guy out of the country, but…

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